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How to retrieve unsaved work in WPS Office following a crash

If you’ve ever been in the middle of typing an important document in WPS Office and suddenly experienced a crash or unexpected shutdown, you know how stressful it can be to lose unsaved work. Fortunately, WPS Office includes built-in recovery features designed to help you retrieve your lost content

The good news is that even if you didn’t manually save your file, recovery is often possible without prior saving

Here’s a step-by-step guide to help you recover unsaved WPS documents after a crash.

First, restart WPS Office. When you reopen the application, the Document Recovery window may open on its own

This panel appears on the left side of the screen and lists any files that were open at the time of the crash

Look for your document in this list. If you see it, simply click on the file name to open it

Once opened, use the Save As option under File to preserve your recovery

If the Document Recovery panel does not appear automatically, you can trigger it manually

Open WPS Office and click on the File tab in the top left corner. From the menu, select Info. Then look for the option labeled Manage Document. navigate to Recover Unsaved Files under Document Management

This will open a folder containing temporary files that WPS created during your editing session. they often bear names like your_docname_YYYYMMDD_HHMMSS.tmp

Browse through the list to find the most recent version of your unsaved work. right-click and choose Open with WPS Writer

Then save it properly using Save As to ensure permanence.

If you still can’t locate your document through the recovery panel, navigate to the unsaved files storage location

On Windows, navigate to the following directory: C:\Users\YourUsername\AppData\Local\Kingsoft\WPS Office\11\cache\unsaved. Replace YourUsername with your actual Windows username.

On macOS, go to ~/Library/Application Support/Kingsoft/WPS Office/11/cache/unsaved.

Inside this folder, there could be unnamed temporary files with cryptic identifiers

Although these files are not immediately readable, WPS Office can sometimes interpret these temporary files correctly

Right-click the file, select Open With, and choose WPS Writer, WPS Spreadsheets, or WPS Presentation depending on the file type

Another useful tip is to enable auto-recovery in advance for future protection. Go to the File tab, select Options, and then navigate to the Save section

Make sure the option to AutoRecover is enabled at regular intervals

Set the interval to every 5 minutes for frequent saves

This ensures that even if you forget to save, WPS creates regular backups of your work.

It’s also a good idea to get into the habit of pressing the save shortcut often during editing

While the auto-recovery feature is powerful, nothing beats a deliberate save

Additionally, consider saving your documents to WPS Cloud, Dropbox, or Microsoft OneDrive, which offer automatic syncing and recovery options if hardware fails

If none of these methods work, the file might be irreparably damaged

In such cases, consider using specialized data recovery tools for temporary WPS files

However, the longer you wait, the lower your chances of recovery become

Remember that avoiding loss is easier than restoring it

Consistent saving, auto-recovery settings, and software updates are essential safeguards

With these strategies, you’ll never have to worry about losing your hard work again