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Do I need to keep the Places Tracker app (previously Places Locker) on my device? You'll have seen that the Places Locker app now displays as Places Tracker. If you at the moment use Places Tracker for fitness tracking, machine pairing or digital programming, you will need to keep it downloaded on your gadget, the place these functionalities will stay. Your membership card, bookings, digital workouts, news, blogs and entry to Course Hub have all now moved over to the Places Leisure app. Where can I obtain the brand new app? The Places Leisure app is on the market for Apple (iOS) and Android gadgets. Simply visit the App Store for Apple devices and Google Play for Android and seek for 'Places Leisure'. I've downloaded the new Places Leisure app. Great! You're nearly set. Simply use the same username and password connected to your membership to login, choose your chosen centre and you're all set!

I've downloaded the new Places Leisure App but I've forgotten my password? Simply click on on the 'Forgotten Password' perform, you can be offered with the reset password page, input your email handle and press send. The e-mail affirmation web page will present. At this point, please press the again arrow at the top of the web page, not the ‘Back to Login’ option at the underside. You can then full the reset, iTag Pro following receipt of the email, and log into the app together with your new password. Please note that it might take as much as half-hour for the e-mail to arrive. Where do I discover my QR code and why do I need it? Your QR code is your membership card in digital format. You will want this to access our centres with turnstiles. To find your QR code, merely head to the homepage of the app and choose 'Membership card'.

In case you are attending swimming classes, your QR code will activate 15 minutes before your lesson time. If you happen to share the drop off/decide up, just ask a member of the staff for an extra printed membership card on you next go to. How do I manage my booking, e.g., cancel a session? On the main homepage, select ‘manage bookings’ to view your whole upcoming bookings as well as previous bookings. For those who want to cancel an upcoming booking, choose the session you want to cancel and click 'cancel booking'. Please notice that you need to cancel your session at least 2 hours prior to its start time, in any other case chances are you'll incur a no show payment. I forgot to cancel my session forward of time and iTag Pro I have been charged. How do I pay this? On the principle homepage, choose ‘my account’ and select ‘my charges’ from the array of choices. Your excellent expenses will appear here, the place you'll be able to full your cost.

How do I view and update my personal particulars? On the principle homepage, choose ‘my account’ and selected ‘my profile’ from the options. This is the place your whole data can be found. How do I replace my contact preferences? Head to the 'my account' section and click on 'contact preferences'. On this web page, scroll down and click on on 'my contact preferences' where you will be capable to update your decide in status. In case you have opted to not obtain our marketing communications, you'll still obtain electronic mail communications that are essential to the service we offer you by way of a valid email deal with hooked up to your member account. The app will not let me e-book? Please test you probably have two factor authentication on your account. The app is not going to let you guide if this is switched on. We shouldn't have two factor authentication on the new app as it isn’t required as a safety function as a result of we don’t store card particulars.